Showing artificial intelligence the ropes from 15 years of translation experience
In customer communication, the translation quality is of utmost importance, especially with enterprise companies in difficult domains like finance and manufacturing. Fluentic's 15 years of experience from translation industry together with its unique capabilities to teach these to the AI ensures that the translations are correct. Using Fluentic, these companies can rest assured that all of their terminology and critical messaging is translated correctly, without hallucinations, something services like Google Translate or ChatGPT cannot ensure.
“Fluentic Oy has developed its own AI-based system that helps companies translate customer service messages into a large number of languages. This revolutionises the way in which companies provide digital customer service, resulting in considerable savings in the process. The system makes use of various translation services, such as Google, Bing of ChatGPT, and picks the best translations, thereby increasing the quality. It also operates faster and consumes less energy. What’s more, the Fluentic system learns the terms used by the companies and utilises earlier messages, which makes the translations even more accurate.”
– Jari Tuovinen, Chairman of the board and investor
Demand for reliable, quality translations is growing
According to Gartner, the size of the target market is nearly $39 billion by 2027. Based on our experience, especially industries with complex and highly technical content and who are transforming to digital customer service channels, currently require translation partners that deliver high translation quality. This perspective is reinforced by our success in November, as we secured two major global industrial organizations as clients.
“From the board's perspective, the satisfaction among our existing clients appears to be high, a sentiment echoed by our distribution partners, who have been instrumental in rapidly building an impressive sales pipeline. Although these are enterprise-level prospects, the great interest seems to be moving sales processes forward at a good pace. I believe that soon we will start to have significant statistics about the closing cycles. For these reasons, I have marked an additional 100,000 euros worth of shares."
– Asko Schrey, investor
Why invest in Fluentic
- Highly scalable SaaS solution to streamline and improve customer service by real-time translating communication.
- Fluentic’s service is validated by well-known, global customers and can be integrated in major platforms like SalesForce and Zendesk.
- Gross margin of 80% and expected positive cash flow in 2024. Strong B2B sales pipeline to deliver two-digit annual growth.
- Opportunity to invest at an attractive share price alongside other professional investors.
- Various exit opportunities within 3-5 years.